What This Privacy Policy Covers
This policy applies to every interaction you have with celite — from the moment you open an account through to withdrawals and support requests. We collect personal information you provide directly: your name, email, phone number, and payment details when you deposit via bKash, Nagad or
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Rocket. We also gather technical data automatically, including your device type, browser version, IP address and session behaviour. Why do we hold this? Three reasons. First, to verify your identity and keep your account secure. Second, to process your transactions through your chosen mobile wallet. Third,
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to meet any obligations that apply in your eligible region. We do not sell your personal data to third parties for their own marketing. We share information only with payment processors handling your bKash, Nagad or Rocket transactions, with fraud-prevention services, and where required by applicable
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law. Data retention follows a simple rule: we keep your information as long as your account is active, plus any period required by regulation in your jurisdiction. Once that window closes, we delete or anonymise the data. If you close your account, you can request deletion
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of personal records by contacting our support channels. We update this policy when our practices change, and we notify you via the email linked to your account. Availability of our services depends on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.